Train ticket refunds and compensation

Train ticket refunds

Train ticket refunds

Train ticket refunds

If you have bought a train ticket and you no longer need to travel

Changes to your journey

Changes to your journey

Changes to your journey

Your service has been retimed. Or you need to travel at a different time

Season ticket refunds

Season ticket refunds

Season ticket refunds

For refunds on season tickets or refunds when you have forgotten your season ticket

Train ticket refunds due to delays or cancellations

Train ticket refunds due to delays or cancellations

Train ticket refunds due to delays or cancellations

If you have bought a train ticket but due to service disruption you decide not to travel

Delay Repay

Delay Repay

Delay Repay

Claim money back for delays to your train journey

FAQs

FAQs

FAQs

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